• delirious_owl@discuss.online
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    6 months ago

    Literally the only reason to go to a best buy is when you want something for cash. Last time I went to a Best Buy to buy a laptop for cash, they sold the model I want, but they said it was available only online. I tried to get them to ship it to their store so I could pay with cash, but they said I could only order it online.

    I bought it from Amazon instead.

  • AutoTL;DR@lemmings.worldB
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    6 months ago

    This is the best summary I could come up with:


    Best Buy carried out another round of layoffs and job restructurings last week, with the company cutting some of its sales staff and reducing the pay for others, according to current and former employees who spoke with The Verge.

    The layoffs appeared to have mostly targeted in-home sales roles called designers, who would go to customers’ homes to help identify products that would work in their space.

    Best Buy has been drastically restructuring in recent months, responding to factors like falling sales after the pandemic spiked consumer electronics spending.

    Barry repeated similar things during the company’s first quarter earnings call in May, saying that many of Best Buy’s moves to “right size” its business “are being implemented throughout this year.”

    Those who weren’t laid off will now earn minimum wage, plus altered commission rates that “won’t make up for the drop in pay.” Before, they said, it was “easy to clear anywhere from $90K - 120K in the role.”

    The retailer is also getting out of physical media sales, retreating from the Samsung authorized repair program, and starting to use generative AI for customer troubleshooting and order support.


    The original article contains 605 words, the summary contains 188 words. Saved 69%. I’m a bot and I’m open source!

  • peasntanks@lemmy.ml
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    6 months ago

    The entire “Organize the store by Brand™” rather than by product is a terrible consumer experience. Truly a horrible idea made by horrible profiteers.

    Want to compare and buy an SD card? You need to go to the SanDisk section, the Samsung section, and the Other Misc Junk section. And btw the sections are on opposite corners of the store. Ain’t nobody got time for that.