Also known as: why you shouldn't trust a company who makes their product intensionally inaccessible with allowing you an accessibility workaround Update: I've been informed that hCaptcha now has a text captcha option. The bulk of this blog post still stands. Thanks to D Hamlin for the ...

This article from last year highlights how hCaptcha intentionally makes their product inaccessible and only provides a special cookie to bypass their test for people who are blind. hCaptcha customer service made some faulty assumptions and temporarily banned a blind individual from accessing their bypass cookie. Software and web applications should embrace universal design that includes all users rather than providing accommodations for people with specific disabilities. #accessibility

  • YarrMatey@lemmy.dbzer0.com
    2·
    25 days ago

    I hate hCaptcha, I use a VPN and it pretty much always fails no matter what because of it. Captcha in general sucks, for a long time I was unable to complete them because it turned out I needed glasses. I remember one captcha letting me use audio during this time but I needed to do multiple audio captcha which really slowed me down. Github was the worst for me, so many captcha needed to make an account. Once I got my glasses it became easier, but hCaptcha stills gives me a lot of grief due to VPN. Google’s captcha isn’t as bad as hCaptcha but I’m still unable to complete it once and be done, it always says I did something wrong the first time.