• Catoblepas@lemmy.blahaj.zone
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    20 days ago

    The self checkouts at the grocery store near me used to have an absolute fit every time I placed my bags on the bagging section, after pressing the “I want to use my own bags” button that it has.

    Every single time I asked, the cashier said it was because the machines were calibrated so that it considered the weight of a bag equal to the (somewhat flimsy) plastic reusable grocery bags that they sold. Anything heavier must be theft! So alert an associate. And half the time I was treated like this was my fault for bringing in a heavier (sturdier) bag, lol.

    After having that problem for ages they finally fixed it (/got a manager to approve fixing it), but man, chuck it on the fucking pile of reasons I don’t go there unless I have to.

  • caseyweederman@lemmy.ca
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    20 days ago

    I haven’t had to deal with this in ages. I don’t know why. Are the grocery stores up here just less hostile?
    I figured they’d all just given up on that nonsense. I don’t think the bagging areas are even built with scales any more.

    • Admiral Patrick@dubvee.orgOP
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      20 days ago

      I’ve heard it varies by area and that the “security level” it operates at can be configured by either the store manager or by corporate on a per-store basis.

      The ones around me used to be decent until they cranked the security up to the point where the machine basically stops and frisks you.