For instance, I’m on Jury Duty in the US this week. Kinda a freebie but I still have to call in and input my “ID” number, birthday, and zip code before entering phone tree options to hear my summons status. So I saved a contact in my phone for the jury hotline with the main number, my Id number, birthday, zip code, and menu option numbers all separated by a comma. Now when I dial using the saved contact, it will automatically enter everything in and I don’t have to fumble around and spend unneeded time to hear if I have to report.

This can easily be adapted for any automated phone system that you call frequently although you’ll have the best results when you have to enter in a long account number like at a bank.

YYSK: It’s a huge timesaver in the age of digital automation to use your phone to navigate phone tree menus

  • WhatASave@lemmy.world
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    1 year ago

    Having a Pixel phone is always so great for calling these types of numbers. If it’s a popular enough number, it will show on the screen like text messages of all the # options as soon as it connects if it knows it. If it doesn’t it will still display voice to text so you don’t have to try and remember the best option. It will even “hold” for you and when someone picks up on the business’s end it will let them know you’ll pick up in a second and notify you. Sometimes it will even have info on the current average wait time.

    It’s made calling companies so much nicer.