SanDisk Denies That Faulty Hardware is to Blame for SSD Failures
petapixel.com
SanDisk reiterates the stance that it fixed these issues via a firmware update.
  • FlukeylukeGB@alien.topBEnglish
    1·
    1 year ago

    *stairs at my 480gb ssd that died after i turned my pc off one night with no warning and no backup*

    SAaaaandisk!

    valuable lesson learned that day

  • HGRDOG14@alien.topBEnglish
    0·
    1 year ago

    Here is the quote:

    While we are working to gather more information, at this time we do not believe hardware issues played a role in the product concerns that we successfully addressed with the firmware update.

    That isn’t a “denial” - that is a “we do not believe” - which is totally different.

    SanDisk has tried to slow-role this problem from the start and they are paying the price for it. I wouldn’t believe anything they say at this point.

    • poisomike87@alien.topBEnglish
      0·
      1 year ago

      Considering the amount of these drives that they have sold I am sure they are freaking out. Especially considering now that hey have litigation going on.

      I would not expect an acknowledgement or recall of the drives that also have issue and have not been officially confirmed to have issues.

      In the long run this debacle is going to cost them a lot of money.

      • red286@alien.topBEnglish
        1·
        1 year ago

        I would not expect an acknowledgement or recall of the drives that also have issue and have not been officially confirmed to have issues.

        Which has resulted in, at least for me, zero sales of these drives, because I have no idea if the drives in stock at distribution have the old firmware or the new firmware. You can’t expect your average consumer to check and update the firmware on a drive, so without a recall or a new model, I’m just not touching these drives at all, because I don’t need my customers complaining about lost data.

        • poisomike87@alien.topBEnglish
          1·
          1 year ago

          The thing is you are an informed consumer. Joe Schmoe does not know that the drive is defective or not and will keep buying them.

          I know I had some friends and family buy the 2TB drives heavily discounted and I told them to return them after showing the reports.

          Right now the supply chain is the wild west with defective shit and Sandisk knows it.

    • Banana_Joe85@alien.topBEnglish
      0·
      1 year ago

      Both SanDisk and WD have been added to my ‘never buy again’ list after this debacle.

      Issues happen. How you deal with them is the important part, and they failed miserably in that regard.

    • Sadukar09@alien.topBEnglish
      0·
      1 year ago

      SanDisk has tried to slow-roll this problem from the start and they are paying the price for it. I wouldn’t believe anything they say at this point.

      At this rate, what’s the only SSD company left (no Samsung, WD, Kingston)?

      Solidigm/former Intel?