Nemeski@lemm.ee to Technology@lemmy.worldEnglish · 4 months agoMost consumers hate the idea of AI-generated customer servicewww.techspot.comexternal-linkmessage-square205fedilinkarrow-up1986arrow-down112
arrow-up1974arrow-down1external-linkMost consumers hate the idea of AI-generated customer servicewww.techspot.comNemeski@lemm.ee to Technology@lemmy.worldEnglish · 4 months agomessage-square205fedilink
minus-squaresugar_in_your_tealinkfedilinkEnglisharrow-up3·4 months agoYup. I’m pretty good at avoiding talking to people, yet I’ve needed to call in a few times recently for stuff I should’ve been able to handle online: report fraud cancel credit card report internet outage buy insurance If they want to save money on customer support, make the customer support less necessary to get routine tasks done…
Yup. I’m pretty good at avoiding talking to people, yet I’ve needed to call in a few times recently for stuff I should’ve been able to handle online:
If they want to save money on customer support, make the customer support less necessary to get routine tasks done…