I like the idea of a less profit-driven business that is maybe more community-focused but I wonder if they have the same capability as a bank? Have you been able to do your banking needs at a credit union? Was the customer service decent?

  • @[email protected]
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    20 days ago

    fees - either no fees, or fees are really easy to avoid

    Try getting out of the paper statement fee at a CU. That’s an important one because when the enshitification of their tech crosses your threshold of tolerance, it’s important to have agency to instantly go back to analog. Having that power also creates pressure on them to not enshitify their tech in the first place.

    Gratis paper statements seem much less common at CUs than commercial banks.

    Also regarding fees: very hard to find CUs that give a zero FX fee when pulling cash from a foreign ATM. IIRC, there is only one CU in the US (Penfed?) that has fee-free foreign currency.

    Chase is okay if you can reliably avoid fees

    Unless you consider ethics. Chase is one of the worst.

    You should never pay for a bank account, that’s just dumb.

    I used to think that. But in my boycott on free technofeudal pushers (Facebook, Google, Amazon, etc) I’ve evolved to prioritize privacy (and thus control) over non-transparent exploitation of my data. Have you thought about why your billpay service is free? It’s outsourced, so the billpay service has to make money somehow. Of course they are selling your data. Google and Amazon want to know about people’s offline purchases so they know whether it traces to an online ad.

    • @sugar_in_your_tea
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      120 days ago

      Gratis paper statements

      Good point. I personally don’t find any value in paper statements, but if I did, I would certainly expect those to be free. They’re free from my main bank (Fidelity) and my old main CU (local to my state), but I have seen plenty of instances where it’s not free.

      Unless you consider ethics. Chase is one of the worst.

      Eh, I think they’re generally better than Wells Fargo and Bank of America. I don’t really see what politics has to do with where you choose to bank, just pick one that’s convenient for you. Your few thousand dollars aren’t going to change anything, they’re more interested in business clients, and they mostly support retail clients because they might as well (if they’re going to bend down anyway, might as well pick up some pennies).

      That’s entirely different from loan products like credit cards and auto loans, but IMO you shouldn’t care what bank/credit union offers those, you should mostly be looking for the best deal. Don’t get a Chase credit card just because you bank at Chase, get one because it’s the best match for your spending habits. You should never be paying interest either, so it doesn’t matter what the rate is. If you can’t autopay the statement in full each month, don’t get a credit card. With an auto-loan, you should also be ensuring you can make automated payments reliably every month; if you can’t do that, buy a cheaper car. You should never be in a situation where you need to talk to a banker about getting some leeway on a loan, because you shouldn’t be taking out loans that put you in that situation to begin with.

      prioritize privacy

      That’s out the window with banking. The best you can do is find a bank that doesn’t have a significant interest in selling your data.

      I’m not a fan of Facebook, Google, or Amazon getting access to my transaction history, but that’s probably going to happen regardless, unless I use a cryptocurrency. So I figure I might as well get some credit card rewards for that, and I rotate cards so there’s not a lot of consistency in the data. I also don’t use Facebook, have almost eradicated Google, and generally avoid Amazon, so I’m honestly not that impacted.

      That said, the transaction data they could potentially have access to is only vendor, date, card, and amount, they don’t get the receipts. So they’ll see that I spent $300 at Costco, but they won’t know if that was for a TV monitor or a bunch of steaks. I use a separate card at grocery stores (at a separate bank) and yet another for restaurants, so their ability to correlate information is probably limited.

      If I could use Monero for everything, I would probably cut up the credit and debit cards and do that instead. But I can’t, so I use the thing that gives me rewards (and cash is right out because I hate carrying change).

      why your billpay service is free?

      Idk, I’ve never used it. I always automate my payments through the vendor, not my bank, and I’ll prefer credit cards over checking autodraft. My bills tend to change a bit each month, and I’m far too lazy to go and enter the bill amount manually. I keep a month’s worth of expenses in checking, and I check the checking balance and transactions each month.