• @[email protected]
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    217 hours ago

    It’s not surprising here on Lemmy, but on pretty much every other site I’ve ever mentioned issues I’ve had with Amazon, the replies would be filled with people claiming it is the best customer service, that they’ve never had any issues with Amazon at all, and that it must be something I did to cause the problem.

    Personally I stopped using Amazon on a regular basis almost a decade ago after it was clear that the company I first started using back in the mid 2000s was irrevocably changed for the worse.

    • @[email protected]
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      114 hours ago

      People who spend a lot on Amazon have great experiences on Amazon, people who don’t spend a lot on amazon have poorer experiences

      I suspect when you contact them there is a dashboard that tells the customer service operator how much effort they should put in to retain you as a customer.

    • @[email protected]
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      26 hours ago

      the replies would be filled with people bots claiming it is the best customer service

      There are no women people on the internet.

        • @[email protected]
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          05 hours ago

          And inventing a bunch of people who do nothing but sing the praises of amazon isn’t?

          People have been shitting on Amazon for years, you haven’t exactly stumbled on a revelation. You’re not some outsider who’s the only one who sees the truth.