Reddit is experiencing a nationwide outage that has taken down the app and website. Thousands of users have reported error messages and comments disappearing from the site.
At one of the tech companies I worked at, “uptime” was one of the primary metrics that was advertised to customers. There was never a written policy, but management HIGHLY discouraged updating the outage dashboard unless the world was literally on fire, because it made their vanity metric look bad in advertisements.
…yes that’s as dumb as you think it is, but it’s quite common in the tech industry.
At one of the tech companies I worked at, “uptime” was one of the primary metrics that was advertised to customers. There was never a written policy, but management HIGHLY discouraged updating the outage dashboard unless the world was literally on fire, because it made their vanity metric look bad in advertisements.
…yes that’s as dumb as you think it is, but it’s quite common in the tech industry.