I’m torn on this. On one hand, geographic areas can have unique triggers that are extremely relevant to handling a call (i.e. PNW has a lot of seasonal depression due to weather, high elevations have unique triggers for depression, etc). On the other hand, some areas don’t have a ton of population density, and if you know some of the dispatchers (e.g. my coworker’s SO works for 911), you may avoid calling.
Perhaps we should have two numbers. We can use a nationwide, randomly assigned center by default, and refer callers to local dispatch if they think they’re better suited, and the caller can use the local number the next time instead (should also be short and easy to remember).
I’m torn on this. On one hand, geographic areas can have unique triggers that are extremely relevant to handling a call (i.e. PNW has a lot of seasonal depression due to weather, high elevations have unique triggers for depression, etc). On the other hand, some areas don’t have a ton of population density, and if you know some of the dispatchers (e.g. my coworker’s SO works for 911), you may avoid calling.
Perhaps we should have two numbers. We can use a nationwide, randomly assigned center by default, and refer callers to local dispatch if they think they’re better suited, and the caller can use the local number the next time instead (should also be short and easy to remember).