Let’s remember they are already the second largest games store. Okay, let’s assume they try to compete with Steam on features. What do you think it would take to get users to switch?
When the majority of “user base” is there for free games then being second largest store doesn’t mean anything. They already said they are operating on a loss so that further invalidates it.
That said, the last time I used their launcher was a couple years ago when I was still using windows so these points are based solely on my experience back then. They didn’t even have chat option or removed at some point so there was no way to directly message or call a friend from the launcher which means I couldn’t even ask if anyone wanna play. Library GUI was shit, missing so many filter and highlight features of steam. No user review and no I don’t consider the so called game journalist reviews as actual reviews. The store suggestions was also very lacking compared to what steam offers. No workshop support like steam, no community pages, guides etc. Regional pricing was same as steam but they offer more cut to the devs which is nice but I as an user get insanely low value buying on epic than steam. The entire launcher experience was nothing but annoying at every point when Steam is at least usable and had a lot of features that makes it worth using despite all their issues. All this time, they focused on getting exclusives and developers but didn’t give 2 fucks about user experience so let’s see them fix that. Although I vehemently hate epic for a lot of things so I don’t see myself ever buying from them but I don’t see how an average user would care about any of that.
Let’s remember they are already the second largest games store. Okay, let’s assume they try to compete with Steam on features. What do you think it would take to get users to switch?
When the majority of “user base” is there for free games then being second largest store doesn’t mean anything. They already said they are operating on a loss so that further invalidates it.
That said, the last time I used their launcher was a couple years ago when I was still using windows so these points are based solely on my experience back then. They didn’t even have chat option or removed at some point so there was no way to directly message or call a friend from the launcher which means I couldn’t even ask if anyone wanna play. Library GUI was shit, missing so many filter and highlight features of steam. No user review and no I don’t consider the so called game journalist reviews as actual reviews. The store suggestions was also very lacking compared to what steam offers. No workshop support like steam, no community pages, guides etc. Regional pricing was same as steam but they offer more cut to the devs which is nice but I as an user get insanely low value buying on epic than steam. The entire launcher experience was nothing but annoying at every point when Steam is at least usable and had a lot of features that makes it worth using despite all their issues. All this time, they focused on getting exclusives and developers but didn’t give 2 fucks about user experience so let’s see them fix that. Although I vehemently hate epic for a lot of things so I don’t see myself ever buying from them but I don’t see how an average user would care about any of that.