As someone in sourcing who does a lot of “make or buy” decisions, people would be shocked at what people want to replace with AI.
We have a small team of essentially phone jockies that walk users through internal processes and troubleshooting for our janky in house software. They wanted to replace that team with off the shelf AI… No one else uses this software, a lot of information is proprietary, no way AI is going to be able to do that job without specific training.
That’s one of a dozen examples where someone tried to ram and AI peg into a square hole.
As someone in sourcing who does a lot of “make or buy” decisions, people would be shocked at what people want to replace with AI.
We have a small team of essentially phone jockies that walk users through internal processes and troubleshooting for our janky in house software. They wanted to replace that team with off the shelf AI… No one else uses this software, a lot of information is proprietary, no way AI is going to be able to do that job without specific training.
That’s one of a dozen examples where someone tried to ram and AI peg into a square hole.