i have an old ipad that belonged to my mom, i cannot connect to Apple ID because “verification failed”. I’m trying to do a factory reset on it because it’s mine now and i wanna get it working again, but i have to enter a “restrictions passcode” that no one remembers.

i’m currently trying to restore it by hooking it up to a mac but it just keeps flashing the battery charging symbol and saying “trust this device”. the message quickly goes away and comes back, and i cannot click “yes”.