• litchralee
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    28 days ago

    I’m not sure what this critique is. Is a 1 year warranty on defects not sufficient for an ebike? This isn’t an automobile with thousands of moving parts, and that’s a good thing. If more warranty is desired, aftermarket warranties are an option for purchase.

    Be advised that credit card extended warranties often broadly exclude any motorized transport, intended to exclude motor vehicles but that language typically also excludes ebikes.

    • Showroom7561@lemmy.ca
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      28 days ago

      Is a 1 year warranty on defects not sufficient for an ebike?

      1 year is pathetic.

      Just to compare:

      • Rad Power bikes: 2 year warranty on frame, battery, and components.
      • Pedego: 5 years on parts and battery; lifetime on frame.
      • Tern: 10-years when you register your bike.
      • Trek: Lifetime on frame; 2 years motor and battery.
      • Giant: lifetime on frame; 10 year on forks; ebike components 2 years.
      • Priority bikes: 5 years on frame; 2 years on ebike components.

      At a minimum, there should be 2 years covering the electronics, and frame warranties should be at least 5 years.

      1 year on everything is bad. Really bad. Shows no confidence in their own product.

        • Showroom7561@lemmy.ca
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          28 days ago

          I’m glad it’s been running well for you! My perspective is “what would convince consumers to ditch their car?”, and also, “how can we avoid disposable bikes?”

          So in that vein, I think that warranty needs to be stronger across the board.

      • Wahots@pawb.social
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        26 days ago

        I’m not terribly surprised, they have proprietary spokes. I’d never buy one.