They sell cheaper ones and they do ride well but they’re still too expensive. I’d considered buying one but was pretty underwhelmed by their customer service after I had trouble using a friend’s referral code (they took forever to respond, then didn’t help at all) so I said screw it and bought a Ride1up Portola for half the price, with e-assist, and all sorts of other bells and whistles.
By contrast, Ride1up’s customer service has been outstanding so far: Fast and helpful! For the amount of money Brompton charges, they really need to step up their customer service game.
They sell cheaper ones and they do ride well but they’re still too expensive. I’d considered buying one but was pretty underwhelmed by their customer service after I had trouble using a friend’s referral code (they took forever to respond, then didn’t help at all) so I said screw it and bought a Ride1up Portola for half the price, with e-assist, and all sorts of other bells and whistles.
By contrast, Ride1up’s customer service has been outstanding so far: Fast and helpful! For the amount of money Brompton charges, they really need to step up their customer service game.