You should try to be a bit more empathetic. Always assuming the worst in people is no way to live.

And no kidding these people don’t get better in prison. That’s because our prison systems don’t rehabilitate - their only purpose is to punish and generate money.

She’s advocating for this person because she’s able to empathize with them. And her being able to do that doesn’t somehow negate any empathy she has towards the families of the victims - herself included.