Well, for one, that is anecdotal evidence, but aside from that, outside of the US Android does reign supreme, but the majority of the US has iPhones. A lot of work apps are made for iPhone, and some apps in general are only for iPhone. Not to mention apple has intentionally made it super easy to enter their ecosystem and just stay there, but super hard to leave.

Maybe someone got their first Mac and iPhone in college and didn’t really know much about apple, and now they’re so integrated in the ecosystem that it would be very difficult to changeover.

Maybe someone really likes having the all iMessage group chat with their family.

There are tons of reasons that have been intentionally created by apple.

Now, as a fellow power user, most of that stuff doesn’t matter to me, and I am able and willing to put in extra time and work to customize things to my liking, but the average user just doesn’t do all that.

My gf has had iPhones so long she literally doesn’t know where to begin to work an Android.

You have to step outside your personal box when thinking about these things. It’s not what I need and/or want, it’s what the average phone user needs/wants/is used to.

So that’s why I say it’s not their fault, they went with the easy option because they’re worse with tech, and then they get screwed over by apple. Most people don’t know about all the right to repair issues, hell, most don’t even know how overpriced most of their products are. They shouldn’t HAVE to know these things to not get screwed over.

Sure it’s always good to be an informed buyer. But let’s be honest, most people aren’t, especially not somebody like someone’s grandma who walks into their cell carrier store and says “I need a phone.”