• PM_ME_FEET_PICS
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    1 year ago

    Refunds are your only metric for customers service? Get fucked.

    • sugar_in_your_tea
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      1 year ago

      No, they’re just one example, and perhaps the most clearly documented one, and IMO the most important one (i.e. the one that most users will need to use).

      If you want to discuss another metric, then please do so.