• bmsok@lemmy.world
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    11 months ago

    A few years back you could say “operator” or press zero to get transferred to an actual person. In my experience it only works about 1/3 of the time these days.

    Sometimes the system would even escalate your call if you were swearing while you were on hold.

    • keefshape@lemmy.world
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      11 months ago

      Swear. Loudly. Scream ‘Fuck This Shit’.

      It works and gets you a more immediate operator. May or may not be one with empathy, but 🤞