Staff are facing more abusive passengers and say the behaviour is getting worse.

Air New Zealand is seeing a rise in the number of abusive passengers, with nearly 200 reports a month of unacceptable behaviour.

The airline said the unruly behaviour was becoming more extreme.

Chief operational integrity and safety officer Captain David Morgan said the severity and impact of the incidents had increased over time and there had been recent cases where people had been assaulted.

  • flambonksciousEnglish
    5·
    11 months ago

    Captain Morgan said the company had “zero tolerance” for such behaviour and the culprits would be banned from travelling on Air New Zealand planes.