Costco workers in Norfolk, Virginia, recently unionized, defying the company’s reputation as one that cares about workers. In an interview, a Costco worker says he and his coworkers are tired of being treated with disrespect on the job.


Costco’s executives are eyeballing the number 18,238 and plastering letters of contrition in break rooms after workers at the wholesale retail chain’s Norfolk, Virginia, store voted to join Teamsters Local 822 in late December.

“We’re not disappointed in our employees; we’re disappointed in ourselves as managers and leaders,” wrote outgoing CEO Craig Jelinek and then president and now CEO Ron Vachris in a memo on December 29. “The fact that a majority of Norfolk employees felt that they wanted or needed a union constitutes a failure on our part.”

This pattern — contrition, apology, vows to do better — is nothing new in the union-busting playbook. But Costco was supposedly one of the good, high-road employers with an enlightened management that put workers first and invested in them. That’s why it was credited with one of the highest retention rates in the industry.

read more: https://portside.org/2024-01-22/unionization-wave-hitting-costco

  • Immersive_Matthew
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    11 months ago

    I mean good for them, but I would have thought Unions would be appearing in more difficult and exploitative companies. Places like Amazon and all of Starbucks and so so so many others way before Costco which has had one of the best reputations for decades on how they treat their employees.

    • Zorg@lemmings.world
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      11 months ago

      They are way better at union busting there.

      FERNANDO PÉREZ When we first started talking to people, when there was a scared employee, I would tell them, “Look, I’m still here. They know I’m a part of it, and I’m still here. Fill out the card, get more information, give the Teamsters a call.”

      Pretty sure Amazon promptly fires anyone believed to be trying to organize.

      • medgremlin@lemmy.sdf.org
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        11 months ago

        I think that’s part of why they have such insane metrics that employees are supposed to meet: so they can fire anyone “for cause” whenever they want because almost no one actually meets the metrics.