A refund should be the only option.

  • conciselyverbose
    link
    fedilink
    English
    arrow-up
    14
    ·
    10 months ago

    A lot of the customers have physical copies. The continuous access to a digital copy was also part of the same purchase.

    Another physical copy isn’t a reasonable substitute.

    • Diotima@kbin.social
      link
      fedilink
      arrow-up
      2
      ·
      10 months ago

      I get that, I do. But having to issue physical copies is probably the most inconvenient and expensive option for the corps causing issues.