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Timothée Besset, a software engineer who works on the Steam client for Valve, took to Mastodon this week to reveal: “Valve is seeing an increasing number of bug reports for issues caused by Canonical’s repackaging of the Steam client through snap”.
“We are not involved with the snap repackaging. It has a lot of issues”, Besset adds, noting that “the best way to install Steam on Debian and derivative operating systems is to […] use the official .deb”.
Those who don’t want to use the official Deb package are instead asked to ‘consider the Flatpak version’ — though like Canonical’s Steam snap the Steam Flatpak is also unofficial, and no directly supported by Valve.
Their refund policy is due to getting slapped around in EU courts, not because valve is benevolent or anything. I do like steam a lot, but it is a near monopoly which acts as DRM to a degree. They did and would abuse that power unless regulated.
I believe their refund policy is actually from ACCC in Australia, rather than European rulings
You’re correct, Australia played a big role in it, and the EU was passing regulation around 2015 on that issue as well. So they got slapped around in Australia and changed it up before getting slapped around in the EU.