This is an automated archive.

The original was posted on /r/homelab by /u/ConstructionSafe2814 on 2024-01-24 13:20:53+00:00.

Hi,

I Was wondering if anyone could share a service manual for HPe MSL tape libraries. I have a broken MSL4048. We bought the library refurbished with less than 24h on it. Then it was turned on and didn’t do much for years. Now we wanted to put it to use but it fails after turning it on: “Robotic failure unable to locate magazine slot 9B 3B”. It seems that it’s got to do something with the sensor to locate the slots in front of the sled. It can’t find the sensor and just fails then.

(9B: Sled position sensor not found) (3B: Error slot position sensor not found)

I cleaned the sensor with IPA and compressed air, then triple checked all the acrylic light guides on the left magazines but to no avail.

Is there some kind of document somewhere how to actually disassemble these libraries? You can DM me if you have such a document :)