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The original was posted on /r/sysadmin by /u/AuPo_2 on 2024-01-23 19:02:51+00:00.
As I am writing this I am on a 22 minute hold queue. User cannot log in even after we have reset password 3 or 4 times to different passwords. After this call I will open my migration ticket to Microsoft. Sometimes they have great service, Ill admit that, but when I have to wait this long to figure out this frequent issue I start to get agitated. They always like to fight with me when I request a migration as well, saying they have the exact same licenses that Microsoft offers (yeah OK). Not only that, after the migration they leave their GD Encryption rules and connectors which should be removed by them anyways!
Update while writing: The tech doesn’t even know why the password resets aren’t going through lmao.