Voyager 1 is still alive out there, barreling into the cosmos more than 15 billion miles away. However, a computer problem has kept the mission’s loyal support team in Southern California from knowing much more about the status of one of NASA’s longest-lived spacecraft.

The computer glitch cropped up on November 14, and it affected Voyager 1’s ability to send back telemetry data, such as measurements from the spacecraft’s science instruments or basic engineering information about how the probe was doing. So, there’s no insight into key parameters regarding the craft’s propulsion, power, or control systems.

Have you tried rebooting it?