If websites don’t work on Firefox even if the user agent was changed to Chrome I recommend you to use a privacy preserving browser like ungoogled chromium.
It’s a string that your browser sends to websites with information about the browser itself and your OS. Sometimes that info will be used to block functionality.
Years ago I tried to use TurboTax from Firefox on Ubuntu. It wouldn’t work because only Internet Explorer on Windows was supported. I changed the user agent to make it appear as though I was using a supported setup, and it worked flawlessly.
I haven’t actually needed to use one in a long time, but an extension search for “user agent switcher” should turn up something that can do it.
Easiest would be to install a plugin such as “User-Agent Switcher.” This is the string of text that identifies what browser, version, and platform you’re running to the server you’re accessing.
When I was choosing a return site it kept saying, “oops there was a mistake. It was not your fault. Try again later”.
Their mobile app sucked too, so I installed chrome to see if it would work and it did right away.
If websites don’t work on Firefox even if the user agent was changed to Chrome I recommend you to use a privacy preserving browser like ungoogled chromium.
Or find another service.
Bit hard to do that with government websites and stuff like that.
Time to emigrate! /s
Thanks! I just downloaded chrome to use for this one off instance. I’m pretty degoogled, but needed to book a flight so I just needed to get it done.
How would I change the user agent? Never heard of this before, what is it?
It’s a string that your browser sends to websites with information about the browser itself and your OS. Sometimes that info will be used to block functionality.
Years ago I tried to use TurboTax from Firefox on Ubuntu. It wouldn’t work because only Internet Explorer on Windows was supported. I changed the user agent to make it appear as though I was using a supported setup, and it worked flawlessly.
I haven’t actually needed to use one in a long time, but an extension search for “user agent switcher” should turn up something that can do it.
Easiest would be to install a plugin such as “User-Agent Switcher.” This is the string of text that identifies what browser, version, and platform you’re running to the server you’re accessing.
This is the way I do it when necessary.