Dish Network said on Wednesday its unit Boost Infinite had partnered with Amazon.com to sell postpaid wireless plans through the e-commerce platform in the United States.

Dish Network (DISH.O) said on Wednesday its unit Boost Infinite had partnered with Amazon.com (AMZN.O) to sell postpaid wireless plans through the e-commerce platform in the United States.

The Boost Infinite Unlimited SIM kit will be available to Amazon Prime subscribers at $25 a month for unlimited talk, text and data services. Dish and Amazon did not disclose their financial arrangement.

  • Freeman@lemmy.pubEnglish
    2·
    1 year ago

    Yeah dont get me wrong. Theres a reason i moved to crickett but havent moved the rest of my family yet, though most of the savings come with multiple accounts.

    Like I said i dont like their onboarding process, having to use a burner account/number to get started, then setup an actual account. I also dont really trust their security, specifically with porting and IMEI etc.

    That said, their billing is pretty straight forward. Its x dollars a month (60 for my plan) and if you do autopay they will credit 5 bucks. Like I said though, i had a -65 dollar balance, so unsure why i was even charged, i had a credit. And their support is total dogshit. LIke call at noon on a tuesday and still wait 45 minutes through 4 queues to talk to someone that just wants you off the line.

    But their billing is pretty straightforward.

    • SokathHisEyesOpen@lemmy.ml
      1·
      1 year ago

      I guess they switched it around. They used to quote one price and then bump that price by $5 when you went to pay it unless you agreed to auto pay. That rightfully pissed a bunch of people off, so now they quote the real price and then say it’s a $5 discount to do auto pay. It’s the same end result, but a pretty big difference in perspective for the customer.

      • Freeman@lemmy.pub
        1·
        1 year ago

        Yeah definately. I ever did like the “get a discount for allowing us to auto debit you” thing.

        I have a pretty solid credit provider now that will just reject charges if I ask within reason though.

        • SokathHisEyesOpen@lemmy.ml
          1·
          1 year ago

          It’s because they deal with a lot of higher credit risk customers, or at least they used to. When I used them they were cheaper and didn’t require a credit check. Everyone else required one, so everyone with bad credit went to Cricket. So they really want the authorization to just take the money they’re owed. I tried them out because I liked the idea of a flat fee every month and nobody else was doing that at the time. But the customer service experience was so bad that I went back to TMobile after 2 months.

          • Freeman@lemmy.pub
            2·
            1 year ago

            I mean I get that. I’ll be honest and say if service works so that I don’t have to call, I’m fine. Hell I have to deal with Comcast who has notoriously bad customer service. They are one of the few even now that will let you onboard with a gift card, essentially anonymously if you wanted. So there is that too.

            My biggest complaint is the spam text messages and the att passport/boingo wifi thst I can’t tell my phone to not connect to. The latter may be a deal breaker.