Seriously. It’s not even the worst videoconferencing/chat tool, let alone all the other industries that thrive on barely usable software. Healthcare software, for example.

If all you’ve ever used is phone software that’s either made to as frictionless as possible to gather as much data from you as possible, then I can see hating Teams. If anything, Teams is a victim of its own success. Everyone hated the bloat in Outlook which now looks stripped down by comparison, because Teams is clearly the MS golden child and if you want your project to live at MS it needs to connect to Teams in some way.