I pay all my bills online so I’m used to navigating logins and payment apps. I never have nearly as much trouble paying credit card bills.

My password wasn’t working, so I tried recovery. The recovery asked for my email, birthdate, zip code, and last 4 digits of my SSN. All things I know well, but they say it’s wrong. Now I’m locked out of my account for the 2nd time in two days…

I almost think it’s a conspiracy to enable charging people more late fees.

    • Grinning@lemmynsfw.comEnglish
      1·
      8 months ago

      Been using BitWarden for years. Still happens to me all the time. 7 times for my HSA this year alone.

    • ThatWeirdGuy1001@lemmy.worldEnglish
      37·
      8 months ago

      So I for the first time let Googles password manager create an auto generated password for an account with my payroll company.

      I tried signing into my account WITH THE AUTO GENERATED PASSWORD AND THE SITE SAID IT WAS THE WRONG PASSWORD.

      Reset password. NEW PASSWORD CANNOT BE THE SAME AS OLD PASSWORD.

      I’ll literally never try a password manager again.

      • HelixDab2@lemm.eeEnglish
        91·
        8 months ago

        Okay, first: Don’t use Google for that. What the fuck, dude.

        Actually, that’s it. Just get BitWarden.