alessandro@lemmy.ca to PC Gaming@lemmy.ca · 7 months agoSTEAM starting to issue refunds for players over the 2h playtime limit due to PSN on Helldivers 2nitter.poast.orgexternal-linkmessage-square87fedilinkarrow-up1665arrow-down16file-text
arrow-up1659arrow-down1external-linkSTEAM starting to issue refunds for players over the 2h playtime limit due to PSN on Helldivers 2nitter.poast.orgalessandro@lemmy.ca to PC Gaming@lemmy.ca · 7 months agomessage-square87fedilinkfile-text
minus-squareMisterFrog@lemmy.worldlinkfedilinkarrow-up10·7 months agoWhere do you live? Sprinkling in some consumer law may help
minus-squareuber_chicken@lemmy.worldlinkfedilinkarrow-up12arrow-down1·7 months agoI live in France, so I would be covered by EU consumer laws. Not something I’m familiar with at all but definitely something that could help
minus-squareNatanael@slrpnk.netlinkfedilinkarrow-up12·7 months agoQuote the right to have the advertised service delivered and that substantial changes can’t be forced without a right for the buyer to refuse and cancel https://www.europe-consommateurs.eu/en/shopping-internet/guarantees-and-warranties.html See the points on conformity
minus-squareMisterFrog@lemmy.worldlinkfedilinkarrow-up3·7 months agoNot legal advice (I don’t even live in Europe), but this might be helpful: https://commission.europa.eu/business-economy-euro/doing-business-eu/contract-rules/digital-contracts/digital-contract-rules_en
Where do you live? Sprinkling in some consumer law may help
I live in France, so I would be covered by EU consumer laws. Not something I’m familiar with at all but definitely something that could help
Quote the right to have the advertised service delivered and that substantial changes can’t be forced without a right for the buyer to refuse and cancel
https://www.europe-consommateurs.eu/en/shopping-internet/guarantees-and-warranties.html
See the points on conformity
Not legal advice (I don’t even live in Europe), but this might be helpful: https://commission.europa.eu/business-economy-euro/doing-business-eu/contract-rules/digital-contracts/digital-contract-rules_en