Nemeski@lemm.ee to Technology@lemmy.worldEnglish · 4 months agoMost consumers hate the idea of AI-generated customer servicewww.techspot.comexternal-linkmessage-square205fedilinkarrow-up1986arrow-down112
arrow-up1974arrow-down1external-linkMost consumers hate the idea of AI-generated customer servicewww.techspot.comNemeski@lemm.ee to Technology@lemmy.worldEnglish · 4 months agomessage-square205fedilink
minus-squareconciselyverboselinkfedilinkEnglisharrow-up38·4 months agoThat’s an additional problem. But the bigger problem is that it’s not actually possible to do a good job without genuine meaningful investment in building out the tooling properly.
minus-squareArbiterXero@lemmy.worldlinkfedilinkEnglisharrow-up18arrow-down1·4 months agoThat’s just it…… they are building it out properly, their goal is just not what you think it is.
That’s an additional problem.
But the bigger problem is that it’s not actually possible to do a good job without genuine meaningful investment in building out the tooling properly.
That’s just it…… they are building it out properly, their goal is just not what you think it is.