Instead of asking for my address so that my $250.00 bluray set can actually be what I paid for I got an email back from criterion telling me 1. check if the disc was clean, 2. upgrade my bluray player.
I have been cleaning and checking discs since the f-ing 1980s my brother. Then they padded the email with “how to clean a disc”.
And I am not buying another box set from them thankyouverymuchbillionaireowner
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So they aren’t going to replace the disc? I’m pretty sure there are laws about that.