Bastian told CNBC's "Squawk Box" on Wednesday that the carrier would seek damages from the disruptions, adding, "We have no choice."
  • Delta Air Lines CEO Ed Bastian said the massive IT outage earlier this month that stranded thousands of customers will cost it $500 million.
  • The airline canceled more than 4,000 flights in the wake of the outage, which was caused by a botched CrowdStrike software update and took thousands of Microsoft systems around the world offline.
  • Bastian, speaking from Paris, told CNBC’s “Squawk Box” on Wednesday that the carrier would seek damages from the disruptions, adding, “We have no choice.”
  • hydrashok
    8·
    5 months ago

    Delta was the only airline to suffer a long outage. That’s why I say Crowdstrike is the kickoff, but the poor, drawn-out response and time to resolve it is totally on Delta.

    • Brkdncr@lemmy.world
      5·
      5 months ago

      Idk, crowdstike had a few screwups in their pocket before this one. They might be on the hook for costs associated with an outage caused by negligence. I’m not a lawyer, but I do stand next to one in the elevator.

      • rekorse@lemmy.world
        1·
        5 months ago

        It breaks down once Delta begins arguing costs directly associated with their poor disaster recovery efforts.

        Why is CrowdStrike responsible for Deltas poor practices?