• RunawayFixer@lemmy.world
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    4 months ago

    Gamer’s Nexus did at least one video on bad Newegg sale practices and customer service about 2 years ago. A fun watch if you like trainwreck stories.

    A few years ago Newegg was bought by foreign investors and it’s now a prime example of the various ways in which bad leadership, focused on short term profits, can damage a company in the long term. Newegg isn’t the only company that is suffering from that short term thinking, but as it turns out, the audience for computer parts is a bit more critical and mobile than people who shop on Amazon, so Newegg has had a fast decline.

    • barsquid@lemmy.world
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      4 months ago

      Is there a good alternative? I used to buy exclusively Newegg. It used to be so easy to put together a computer having a trusted source.

        • DannyBoy
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          4 months ago

          There’s no Microcenters in Canada. Newegg’s free shipping from their Canadian warehouse is next day for me so I’m happy using that.

          • scutiger@lemmy.world
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            4 months ago

            Canada also has better consumer protection laws, so Newegg Canada is typically better to deal with.

    • Yokozuna@lemmy.world
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      4 months ago

      Yep, I used to buy all my parts from there. Now I just use it to compare specs of similar parts and search for things because that all it’s pretty much good for now. I’ll go buy the parts else where