It’s crazy isn’t it? I used to work in electronics and appliance repair. No cool calls were given top priority and if we couldn’t fix it within days, most warranties would just replace it. This was only a decade ago. I am so glad I don’t have to stand in a customer’s home and tell them they’re SOL because Samsung, LG or any other company won’t authorize replacement/buyout, despite being unable to repair it due to the lack of available parts.