• hypelightfly@kbin.social
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    1 year ago

    ASUS killed off bootloader unlocking back in May and has yet to fix that. If you try right now, you cannot unlock your ASUS phone. They may fix that in the future and are saying that’s the case but as of right now, you can’t.

  • SHITPOSTING_ACCOUNT@feddit.de
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    1 year ago

    Claiming that they want to allow it is pretty worthless if it has been killed off for months with no fix (and no fix in sight)…

  • wingsfortheirsmiles@feddit.uk
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    1 year ago

    Doesn’t exactly reflect well on Asus’ customer service but good to get confirmation at least (especially as someone who just bought a ZF10!)

  • Never_Sm1le@lemdro.id
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    1 year ago

    Let’s hope it’s not like Nokia situation. Promise BL unlock and only the Nokia 8 get it officially

  • droidpenguin@lemmy.world
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    1 year ago

    Part of their Zenfone marketing is keeping “legacy” features like headphone jack and small form factor, they should allow unlocking. Hopefully they’ll follow through and allow you to modify the device that you purchased.

  • aaaaaaadjsf [he/him, comrade/them]@hexbear.net
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    1 year ago

    Hopefully they keep to their word. Could be another Nokia or Huawei situation here. I’m still upset about the Huawei one, just after I unlocked my phone it was stolen, and by the time I got a replacement the unlock service was taken down.

    • newIdentity
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      1 year ago

      Not only that. They sell ✨G A M I N G✨ phones.

      Never heard of their ROG phone lineup?

      • jayandp
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        1 year ago

        I’ve had the ROG 2, and now the ROG 6. Up there as my favorite phones ever. Even if you aren’t a phone gamer, it’s great for Android Phone power users too.

        Surprisingly, though I didn’t originally buy with it in mind, the second side USB-C port quickly became one of my favorite features.

      • pearsche@lemdro.id
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        1 year ago

        true, but Mishaal is reliable I’d say. I can always get a motorola though. Otherwise, welp, I’d get an iPhone because I regret my Xiaomi

        • ijeff@lemdro.idOPM
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          1 year ago

          I’m thinking more in the sense of ASUS following through with commitment rather than doubting Mishaal :).

          • MishaalRahman@lemdro.id
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            1 year ago

            Yeah, this is the right approach. It’s true that ASUS dropped the ball when it comes to getting their bootloader unlock tool server back online as well as in keeping users updated on their progress. It’s also true that you should never really take what support staff says at face value, and that a response from a PR rep is always preferable over support staff.

            However, there are times when even the PR reps aren’t aware of an internal policy change, or they aren’t allowed to communicate as such yet. I don’t think that’s the case here, though. The PR rep I’m in touch with is the same one who has been running the Zenfone developer program for years, so I trust them!

            • YⓄ乙 @aussie.zone
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              1 year ago

              Hey bro, I cant open your website because of all the trackers embedded in it. can you please talk to your team and get some trackers removed ?