UltraGiGaGigantic@lemmy.ml to shitposting@lemmy.mlEnglish · edit-22 months agoCustomer service sucks because they want you to give up. Saves on wages, saves on resolving your issue/returnlemmy.mlimagemessage-square25fedilinkarrow-up1315arrow-down13
arrow-up1312arrow-down1imageCustomer service sucks because they want you to give up. Saves on wages, saves on resolving your issue/returnlemmy.mlUltraGiGaGigantic@lemmy.ml to shitposting@lemmy.mlEnglish · edit-22 months agomessage-square25fedilink
minus-squareRade0nfighter@lemmy.worldlinkfedilinkarrow-up3·edit-22 months agoThis is definitely a concept for emails/tickets so i assume it is for calls. It’s called “sentiment” analysis. Priority can also be given in some systems by customer value.
This is definitely a concept for emails/tickets so i assume it is for calls.
It’s called “sentiment” analysis.
Priority can also be given in some systems by customer value.