• EABOD25@lemm.ee
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    19 days ago

    If you want to talk about Apple specifically, then consider this. When they began making popular tech like MacBooks and Ipods, they justified the prices by giving free warranties. They would replace or repair any device at no extra cost of the consumer. Well, they stopped doing that and then wanted you to pay an annual fee to get the same service. Then they did away with that and now it’s pay per repair or replacement and the prices went up instead of down. My theory is that was their business target in the first place. Get their products wide spread, and then pull rug out from under the consumer. To me, Apple is the best example of capitalism

    • disguy_ovahea@lemmy.world
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      19 days ago

      That’s simply not true. Apple still has the same one year limited warranty they had when iPods were released. Steve Jobs justified the higher premium because you were getting “the store in the box,” referring to the in-store troubleshooting and educational support at no extra cost.

      Source: worked for Apple for over a decade

        • disguy_ovahea@lemmy.world
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          17 days ago

          It means support and education at no cost. Troubleshooting and diagnostics are free at the Genius Bar. You only pay if hardware is replaced out of warranty. Free device and software education classes are available all day.

        • rowdyrockets@lemm.ee
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          18 days ago

          Yeah that’s what they said. You’re the one who said lifetime, which was never true.

        • psud@aussie.zone
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          18 days ago

          When did Apple have lifetime warranties? I tried to search but Wikipedia doesn’t seem to think their warranties are notable and Apple pollutes web searches with current support articles (2 years on their phones in Australia, due to local consumer law)

    • rowdyrockets@lemm.ee
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      19 days ago

      AppleCare still exists. So this is misinformation.

      And just as an anecdote, I have not felt like Apple has ever “pulled the rug out” on me and I’m an Apple product consumer. Are you?

    • dependencyinjection@discuss.tchncs.de
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      19 days ago

      This isn’t really true.

      Apple, at least here in the UK, give a 1 year warranty as is the law and anything repairs that need doing that are not the fault of the consumer (ie dropping and breaking the screen) are covered under this warranty. Furthermore, if there is a problem with a line of products then they will extend the warranties to cover that issue for a longer period of time.

      You can pay to have AppleCare+ which will extend this warranty and add on accidental damage too.

      There are plenty of legitimate reasons to shit on Apple without having to make up new ones.

      Also, iPhones are a lot cheaper than they were a few years ago and they’re cheaper than their Samsung counterparts when comparing Pro vs Pro, etc.

      Source: Worked for Apple for 3+ years and I’ve consumed many of their products, although I now only have an iPhone. For what it’s worth MacOS is infinitely better than windows.

    • Soup@lemmy.world
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      19 days ago

      Applecare is still around so you’re wrong already.

      Look, Apple’s done some shitty stuff and as an iPhone and MacBook owner I won’t deny it. Every company right now is desperately trying to find ways to charge more for less because there aren’t really any corners left to cut for capitalism to pump stock numbers up but infinite growth is still making its usual demands.

      Apple products are still way more robust than the competition and they’re way ahead on things like ARM and making OSs that aren’t complete trash(Windows is a worthless piece of shit and always has been, even at its best. I own and regularly use a self-built gaming PC, so I experience it all the time). I’ll buy their products because their shit actually works and can be relied on. Plus I was able to finance my laptop at 0% and honestly the price I paid for my 14” MacBook Pro was comparable to what I would have paid for the same tier back in 2010 when I got my first MacBook so honestly, with inflation and all, it was surprisingly affordable(it was still really expensive, I won’t lie).

      Anyhow it kinda sounds like you don’y have much experience with these products or haven’t learned from your experiences with them and just want to ride that bandwagon. Look into the awful shit Samsung has been doing or how expensive some of the other Android options are and you’ll see that this goes way beyond your specific hate of “the evil fruit company”. Capitalism is just rotten everywhere.

      • EABOD25@lemm.ee
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        18 days ago

        Ya know when you immediately start with condescension, I give no fucks what you have to say

        • rowdyrockets@lemm.ee
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          18 days ago

          That wasn’t condescending. They are telling you that you are wrong, which you are. It’s okay to be wrong - it’s how you handle it that matters…

          • EABOD25@lemm.ee
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            18 days ago

            Getting told I’m wrong isnt the point. It’s how I was told