Here’s the thing, people who suck at what they do are usually either
A. Stupid
B. Overworked
C. Under-qualified
D. Under-compensated
It doesn’t matter which one(s) of those apply to them, your interactions with them should be adjusted the same regardless of why they suck. Limit all emails, all requests, and all questions to one topic only. Don’t try to get answers to 3 different things because it’s not going to happen. Address one subject, and only move onto the next after you have resolved that subject. Trying to do anything else is an exercise in futility.
Here’s the thing, people who suck at what they do are usually either
A. Stupid
B. Overworked
C. Under-qualified
D. Under-compensated
It doesn’t matter which one(s) of those apply to them, your interactions with them should be adjusted the same regardless of why they suck. Limit all emails, all requests, and all questions to one topic only. Don’t try to get answers to 3 different things because it’s not going to happen. Address one subject, and only move onto the next after you have resolved that subject. Trying to do anything else is an exercise in futility.