I made a robot moderator. It models trust flow through a network that’s made of voting patterns, and detects people and posts/comments that are accumulating a large amount of “negative trust,” so to speak.
In its current form, it is supposed to run autonomously. In practice, I have to step in and fix some of its boo-boos when it makes them, which happens sometimes but not very often.
I think it’s working well enough at this point that I’d like to experiment with a mode where it can form an assistant to an existing moderation team, instead of taking its own actions. I’m thinking about making it auto-report suspect comments, instead of autonomously deleting them. There are other modes that might be useful, but that might be a good place to start out. Is anyone interested in trying the experiment in one of your communities? I’m pretty confident that at this point it can ease moderation load without causing many problems.
(edit: I accidentally a word and didn’t realize you wrote ‘auto-report instead of deleting them’. Read the following with a grain of salt)
I’ve played (briefly) with automated moderation bots on forums, and the main thing stopping me from going much past known-bad profiles (e.g. visited the site from a literal spamlist) is not just false positives but malicious abuse. I wanted to add a feature which would censor an image immediately with a warning if it was reported for (say) porn, shock imagery or other extreme content, but if a user noticed this, they could falsely report content to censor it until a staff member dismisses the report.
Could an external brigade of trolls get legitimate users banned or their posts hidden just by gaming your bot? That’s a serious issue which could make real users have their work deleted, and in my experience, users can take that very personally.