I’m not clinical, but I worked in medical IT off and on.
The shit I would hear from clinical staff.
Had a senior surgeon call me because his application was frozen. Cool, cool, lets get that going - wait - you’re what - palpating a child’s heart to keep it beating in rhythm? There are back ups upon back ups for anything IT related in that scenario. Don’t call your overnight helpdesk with that shit, have your nurse write it down on paper. Fuck.
Most traumatic IT call I’ve ever had. Didn’t even care to solve his IT issue, just focused on patient care. My 20 something ass with a few years behind the desk told him to focus on the patient’s LIFE first and foremost, we can talk later.
Always great for an interview question though - how do you respond under stress? Well, lol…
I’m not clinical, but I worked in medical IT off and on.
The shit I would hear from clinical staff.
Had a senior surgeon call me because his application was frozen. Cool, cool, lets get that going - wait - you’re what - palpating a child’s heart to keep it beating in rhythm? There are back ups upon back ups for anything IT related in that scenario. Don’t call your overnight helpdesk with that shit, have your nurse write it down on paper. Fuck.
Most traumatic IT call I’ve ever had. Didn’t even care to solve his IT issue, just focused on patient care. My 20 something ass with a few years behind the desk told him to focus on the patient’s LIFE first and foremost, we can talk later.
Always great for an interview question though - how do you respond under stress? Well, lol…