Salesforce promoted that its CDP can process large amounts of customer data in “real-time,” meaning in “milliseconds,” the lawsuit says.
One benefit to real-time data processing that Salesforce advertises, for example, is when a hospital may need the most up-to-date information on a patient regarding urgent healthcare needs.
“When milliseconds matter most, your healthcare provider can deliver proactive guidance and care recommendations with access to your real-time patient data,” the company wrote.
“While it was able to execute some functions such as information collection in real time, other operations such as the processing and organizing of that data took hours to complete,” the lawsuit says.
“Plaintiff reasonably believed that publicly claiming the CDP operated in ‘real-time’ without actually having (or even intending to have in the near future) such a capability would be fraudulent, and likely violate numerous provisions of Federal law relating to fraud against shareholders, as well as rules and regulations of the Securities and Exchange Commission,” the lawsuit stated.
One of Wirth’s last “whistleblowing activities” was a one-on-one meeting with Saleseforce’s CTO, Parker Harris, during which he brought up his concerns about the CDP team and Jones’s “use of false criticisms.”
This is the best summary I could come up with:
Salesforce promoted that its CDP can process large amounts of customer data in “real-time,” meaning in “milliseconds,” the lawsuit says.
One benefit to real-time data processing that Salesforce advertises, for example, is when a hospital may need the most up-to-date information on a patient regarding urgent healthcare needs.
“When milliseconds matter most, your healthcare provider can deliver proactive guidance and care recommendations with access to your real-time patient data,” the company wrote.
“While it was able to execute some functions such as information collection in real time, other operations such as the processing and organizing of that data took hours to complete,” the lawsuit says.
“Plaintiff reasonably believed that publicly claiming the CDP operated in ‘real-time’ without actually having (or even intending to have in the near future) such a capability would be fraudulent, and likely violate numerous provisions of Federal law relating to fraud against shareholders, as well as rules and regulations of the Securities and Exchange Commission,” the lawsuit stated.
One of Wirth’s last “whistleblowing activities” was a one-on-one meeting with Saleseforce’s CTO, Parker Harris, during which he brought up his concerns about the CDP team and Jones’s “use of false criticisms.”
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