Nah, it makes perfect sense. People who are introverted or have issues relating to people are usually fine for this sort of work. The customer comes to you, and the list of things that they will require is manageable. There’s a formula to it. I thought of it as playing tracks on a CD to the customer. Your job is to know which track to play to them. Far easier than being required to think up conversation topics on people you need to approach in a social setting.