• TachyonTele@lemm.ee
    link
    fedilink
    English
    arrow-up
    1
    arrow-down
    2
    ·
    18 hours ago

    The order goes to the warehouse. The item(s) are picked. When every thing is completed the shipping/tracking order is printed, stickered, scanned, and put on the truck. That’s when the tracking number is sent out.

    This is standard stuff.

    • BigDiction@lemmy.world
      link
      fedilink
      English
      arrow-up
      3
      ·
      17 hours ago

      I don’t know your shop. Everywhere I’ve worked when an order is placed there is an order ID and fulfillment ID and shipping label created automatically, so the order status can be tracked both internally and externally.

      At any scale without these you’ll never be able up identify errors in the process.

      • TachyonTele@lemm.ee
        link
        fedilink
        English
        arrow-up
        2
        arrow-down
        2
        ·
        edit-2
        17 hours ago

        Ugh yes. It’s obviously tracked internally. No idea how you think it wouldn’t be. The customer tracking number doesn’t get made until a certain point.

        Anywho, I’m done with this conversation. It’s ridiculous. Enjoy your evening.