• ori@lemmy.worldEnglish
    942·
    4 days ago

    “based on CR member surveys” so its what people think is most reliable. Not what is actually most reliable.

    • vzq@lemmy.worldEnglish
      22·
      4 days ago

      Right? It’s not like it’s unknowable how reliable a car is? I want to see the metrics I get for all other stuff on the planet. Uptime. Unscheduled maintenance dollars per year/kilometer. I know all companies that operate fleets have these numbers!

      • FiniteLooper@lemm.eeEnglish
        18·
        4 days ago

        Right, the metric at the top is “predicted reliability” - how can that even be quantified? You buy a new car, you haven’t owned it long, please tell us how reliable you think this might be in the future

    • MyTurtleSwimsUpsideDown@fedia.io
      132·
      4 days ago

      Not all surveys are opinion surveys like political ones are. It’s just a method of data collection.

      We calculate predicted reliability ratings for almost every new car, truck, and SUV on the market using data from Consumer Reports’ annual reliability surveys, which ask members about problems they’ve had with their vehicles

      This year we calculated brand-level score by first examining the weighted overall problem rate for all models within a brand for each model year. Then the brand reliability score was calculated by averaging models from 2022 to 2024, and some early 2025 data for each brand, where there was sufficient sample size. We had insufficient data to create brand rankings for Alfa Romeo, Chrysler, Dodge, Fiat, Infiniti, Jaguar, Land Rover, Lincoln, Lucid, Maserati, Mercedes-Benz, Mini, Mitsubishi, Polestar, Porsche, and Ram.

      • ori@lemmy.worldEnglish
        13·
        4 days ago

        Good point but still questionable methodology.

        This basically defines most reliable as “least issues in first 3 years”. Also why would you collect them as a survey of your members and not try to get a broader statistic.

        • CanadaPlus@lemmy.sdf.orgEnglish
          11·
          4 days ago

          What broader statistic? The next step up would be cold calls and that comes with all kinds of issues of it’s own.

          • ori@lemmy.worldEnglish
            1·
            4 days ago

            There should be statistics how many cars are sold and then you could collect data from repairshops instead of users from a website. Even if a user has 3 cars, asking 1 repairshop will give you data for 100’s of cars. Its just odd to do a survey on the users of your website because thats probably a small and skewed sample size.

            Edit: “We had insufficient data to create brand rankings for Alfa Romeo, Chrysler, Dodge, Fiat, Infiniti, Jaguar, Land Rover, Lincoln, Lucid, Maserati, Mercedes-Benz, Mini, Mitsubishi, Polestar, Porsche, and Ram.” Gives you a hint on how sufficient their data is in total.

            • CanadaPlus@lemmy.sdf.orgEnglish
              11·
              4 days ago

              I suppose, but they’re not necessarily going to hand over data just because you asked. Maybe it’s not the best possible choice, but it doesn’t seem odd to me at all.

    • CanadaPlus@lemmy.sdf.orgEnglish
      21·
      4 days ago

      Read again. This is an aggregation of specific model-level data on actual maintenance events.