• andrewta@lemmy.world
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    2 days ago

    Interesting. I had excellent luck with their customer support when the power head on my vac died. Sorry that your experience was not good.

    • ExhaleSmile@lemmy.world
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      2 days ago

      Man, I sent videos, so many phone calls and emails and chats. Support people blatantly lying to me. It took months and finally someone in “executive resolutions” took control and fixed the issue.

      Never had a worse experience in my life