• Kacarott@aussie.zone
    link
    fedilink
    arrow-up
    15
    ·
    23 hours ago

    Of course everything a company does is in the best interest of the company. Even as simple as “let’s make excellent products with lifetime warrantees” benefits them by making people want to shop there.

    But that doesn’t mean it isn’t a good thing when companies realise the customers best interest are also their best interest. We should encourage that, not scoff at it.

    • menemen@lemmy.ml
      link
      fedilink
      arrow-up
      4
      ·
      edit-2
      20 hours ago

      Of course everything a company does is in the best interest of the company.

      That is not true, but that is part of the problem and also why Steam is at least a little better for us customers. Most companies only do what is good for the stakeholders short term, Valve does what is good for the company/single owner long term. And happy customers are good long-term, but not so important short-term.

      It is still capitalism, and thus still terrible. But a tiny bit less terrible.