CHEO said eight employees will be affected by the decision to end what are known as ED (emergency department) Patient Experience Lead roles as of the end of March.
As someone who has seen first hand how this teams helped alleviate stress, this just makes me sad.
That room was hell when I was there. It’s one thing waiting a long time, it’s another in a room full of sick crying kids. The staff with the carts were agents of mercy for everyone
That room was hell when I was there. It’s one thing waiting a long time, it’s another in a room full of sick crying kids. The staff with the carts were agents of mercy for everyone