The original post: /r/amitheasshole by /u/Pristine_Mountain238 on 2025-02-23 06:00:16.
I am writing this post because i’m genuinely curious about what is and isn’t discrimination. For context, I am a front desk receptionist at a hotel. Basically, I had a guest ask to switch rooms because the room she was staying in wasn’t satisfactory. I agreed and started the process of moving rooms. At this point I smell marijuana and I asked if they were smoking in the room. (We are a smoke free hotel) They say they weren’t smoking cigarettes and I clarified that I smelled marijuana. The guest tells me that they smell like weed because they have edibles and they have a medical card allowing them to have them. I say ok and move on, switching them to another room. I few minutes this person comes back down. Visibly frustrated. And she yells at me saying things along the lines of, “you’re discriminating against me. I have a medical card. I smell like weed because I have multiple conditions. You’re triggering my PTSD.” And I tried to explain that I was asking because we have a no smoking policy but they were not giving me a chance to speak. I should also note that at I am horrible at confrontation and at this point I was having anxiety. And I hate to make people feel bad. So they ask for a corporate number because of the whole situation. I gave it to them along with my name. And apologized. But I’m confused. Is this really discrimination? Am I the asshole?
(EDIT: I should note that i am in fact in a legal state. Also thank you guys for all your comments and suggestions. I really appreciate it. I know now that what I said could be taken as accusations and next time I should just report it.)
(EDIT #2: My manager already knows about the situation and they told me that in future it’s best to just report it and not confront the guest. I don’t think I’ll face disciplinary action for it which is good. In future I will be sure to just report it and charge them a fee if they did in fact smoke in the room. Again thank you all so much for your input!)